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Privacy Policies
last Updated: December 20, 2024
1. Introduction
This Privacy Policy explains how Covered Chic Club ("we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website (www.coveredchicclub.com) and clothing rental subscription service.
2. Information We Collect
2.1. Information You Provide
- Name and contact information (email address, phone number, shipping address)
- Account credentials
- Payment information
- Body measurements and size preferences
- Style preferences and fashion choices
- Communication history with our customer service
- Photos you may share for fit reviews or feedback
- Date of birth to verify eligibility
2.2. Information Automatically Collected
- Device information (IP address, browser type, operating system)
- Usage data (pages visited, time spent, interaction patterns)
- Location data based on IP address
- Cookies and similar tracking technologies
- Rental history and item preferences
3. How We Use Your Information
We use your personal information to:
- Process and fulfill your rental orders
- Manage your subscription account
- Process payments and refunds
- Send order confirmations and rental reminders
- Provide customer support
- Personalize your shopping experience
- Improve our clothing selection and services
- Send marketing communications (with your consent)
- Prevent fraud and maintain security
- Comply with legal obligations
- Analyze and improve website performance
4. Information Sharing
4.1. We Share Information With:
- Payment processors for secure transaction handling
- Shipping partners for order delivery
- Analytics providers to improve our service
- Marketing service providers (with your consent)
- Legal authorities when required by law
4.2. We Do Not:
- Sell your personal information
- Share your information with unaffiliated third parties for marketing purposes
- Disclose more information than necessary for service provision
5. Data Security
We implement appropriate security measures to protect your information, including:
- Encryption of sensitive data
- Secure payment processing
- Regular security assessments
- Limited employee access to personal data
- Secure data storage systems
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate data
- Request deletion of your data
- Opt out of marketing communications
- Update your preferences
- Request data portability
- Withdraw consent for data processing
7. Cookies and Tracking
7.1. We Use Cookies For:
- Essential website functionality
- Performance optimization
- User experience improvement
- Analytics and statistics
- Marketing (with consent)
7.2. Cookie Management:
- You can control cookies through your browser settings
- Essential cookies cannot be disabled
- Opting out may affect website functionality
8. Children's Privacy
- Our service is not intended for users under 18
- We do not knowingly collect information from minors
- We will delete any information if we learn it was collected from a minor
9. International Data Transfers
- Data may be processed in different countries
- We ensure appropriate safeguards for international transfers
- We comply with applicable data transfer regulations
10. Changes to Privacy Policy
- We may update this policy periodically
- Significant changes will be notified via email
- Continued use indicates acceptance of changes
11. Data Retention
We retain your information for:
- The duration of your active subscription
- Required legal retention periods
- Legitimate business purposes
- Resolution of disputes
12. Contact Information
For privacy-related inquiries:
- Email: [privacy@coveredchicclub.com]
- Phone: [phone number]
- Address: [physical address]
13. Your California Privacy Rights
California residents have additional rights under CCPA:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of personal information sales
- Right to non-discrimination for exercising these rights
14. Legal Basis for Processing (GDPR)
For EU residents, we process data based on:
- Contract performance
- Legal obligations
- Legitimate interests
- Consent
15. Governing Law
This Privacy Policy is governed by California law and applicable federal laws.